Welcome to the new Monterra Credit Union website
We’re ready to improve your banking experience with our new and improved website. Take a tour to see what changes have been made and where you can find the products that you’re most interested in.
When you have a question, you can contact us through any of these channels.
Call (650) 363-1725 or (888) 363-1725
Monday - Friday: 8am-6pm and
Saturday: 9am-3pm
Our Call-24 automated telephone banking is also available at (844) 518-0515.
Log in to online or mobile banking and use the Message Center widget. We’ll reply within 1-2 business days.
For general inquiries or product related questions you can chat or text us during normal business hours. For account or transaction related inquiries, please send us a secure email by logging into online or mobile banking or call us at (650) 363-1725.
Chat and Text services are available Monday - Friday: 8am-6pm and Saturday: 9am-3pm.
Learn more about our Text Alert Programs.
Schedule a time to discuss all your financial needs at one of our locations.
If you have questions on a new loan or a loan in process contact our Real Estate Team at 650-363-1799 X3 or reloanofficers@monterra.org.
If you have questions about auto loans, credit cards and personal loans, call (650) 363-1725 Option 2.
Contact our Commercial Loan Officer to get started with your business lending needs.
To report a lost or stolen Debit Card or Credit Card:
(888) 363-1725 (within the U.S.)
(650) 363-1725 (outside the U.S.)
Debit Card Activation: (833) 333-0421
Credit Card Activation: (866)238-5318
If you're traveling internationally, you'll always have access to your cash through a Plus/Visa ATM or Pulse ATM. Just look for these logos. Please note, surcharges and exchange rates may apply.
Send loan payments and correspondence to:
Monterra Credit Union
P.O. Box 910
Redwood City, CA 94064-0910
You can also make loan payments through online and mobile banking.
Date | Event |
---|---|
Monday, January 1, 2024 | New Year's Day |
Monday, January 15, 2024 | Martin Luther King, Jr.'s Day |
Monday, February 19, 2024 | Presidents' Day |
Monday, May 27, 2024 | Memorial Day |
Wednesday, June 19, 2024 | Juneteenth National Independence Day |
Thursday, July 4, 2024 | Independence Day |
Monday, September 2, 2024 | Labor Day |
Monday, November 11, 2024 | Veterans Day |
Thursday, November 28, 2024 | Thanksgiving Day |
Friday, November 29, 2024 | Native American Heritage Day |
Wednesday, December 25, 2024 | Christmas Day |
Online Banking is the branch that's always open.
We invest in the success of people and our community by: